Tuesday, February 2, 2016

Beware of the Dell Technical Support Scam

 
(c) 2016


Some scam artists have gotten my unlisted phone number. The good news is I was well aware of the scam before the calls. I am getting annoyed because each time they call from the different phone number so I now have a long list of blocked numbers in my Contacts.

They cater to stereotypes by using people with an Indian accent to say your computer is sending error messages to Dell. 

The problem is Dell never calls customers for this purpose. Of course, it helps if you don't or never owned a Dell. However, recent articles indicate some people are finding the caller knows the details of their computer, information never made public outside Dell's databases. So...

Do not fall for this scam.  Do not give them any payment or other personal information.

Do tell them not to call you again and to take your number out of the system.

Here are a couple of good articles:

    Latest tech support scam stokes concerns Dell customer data was breached. Link1

    Beware virus scam phone call. Link2
 
"Dell will not make such calls to customers stating that system is infected by virus and this could be a global scam."

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